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FAQs

Where are you based and how can I see your work in person?
I’m based in Mississauga, Ontario. If you’d like to schedule something, email me at neerjatrehanart@gmail.com to set up a time.

How long does it take for me to receive my artwork?
Each piece is carefully packaged and requires time for drying, and in some cases framing. Please allow up to 2-3 weeks for domestic orders and 3-4 weeks for international orders to arrive.

Are Paintings framed?
All paintings are on a stretched canvas and ready to hang. if framed, it will be stated in the description. If you want the painting framed, extra charges will apply. 

How are shipping costs determined?
Shipping costs are determined based on the price, dimensions, and weight of the artwork(s) purchased, as well as the shipping destination. Shipping costs include packaging and handling. Please note that artwork may be subject to duties, taxes and/or fees according to your country’s regulations. Please consult your local customs office for more details about duties and taxes. 

Do you do commissions?
Yes, I do! Email me with details of what you're looking for and sizing and we'll talk. neerjatrehanart@gmail.com Feel free to take a photo of the space you'll be hanging the art and that will help me get a better idea of scale and colours.

What type of materials do you use and how do you finish your paintings?
Most of my work is created using acrylic paint. I occasionally include Art Resin, and other mixed media as a part of my process. Works on paper are either framed or put into plastic for protection. Resin pieces are wrapped in paper and bubble wrap for shipping.

Returns
All sales are final. Exceptions are made in case of any damage incurred during shipping. If this happens, please contact me within 7 days of receiving your artwork.